When I was growing up, my father had a business in the dairy industry. He had a number of milkrounds delivering fresh milk daily to homes in the area. Unfortunately, milkmen are a dying breed here in the UK and a great tradition has been lost mainly to the supermarkets and change in lifestyle of consumers.
I was thinking the other day though about an industry training video that was released that I remember watching and it stuck with me to this day. It was called ‘The SELL Forumula’ and was based around the acronym SELL standing for:
- S ee your customers regularly
- E ncourage friendly customer relations
- L et you customers SEE your products
- L isten to what your customers say
This is as relavant now as it was then and applicable to all business industries including internet marketing.
So many times I hear people looking to make fast money and how they can milk their list for all its worth. Internet Marketing like any other business should be about customer relations - building and maintaining them. This way, your profits will be far higher and long standing than any ‘quick buck’ attempts.
Comments are always welcome
Ian.








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